Village Vibes Privacy Policy

Data We Collect

• Account identity such as phone number, name, village, mandal, district, profile language, and account status.
• Profile content, profile photo, public posts, comments, reactions, service listings, business listings, offers, reports, verification requests, and moderation records.
• Private chat messages and conversation metadata for conversation participants.
• Push notification device tokens when notifications are enabled on the device.
• A random app-installation identifier used to keep sessions signed in, revoke sessions, and limit new account creation to two accounts per installation. On supported Android devices, Google Play App Set ID may also be used as a secondary fraud-prevention signal to limit a device to two newly created accounts in a rolling 365-day period. Village Vibes does not use an IMEI, Android serial number, advertising ID, or other hardware identifier for this control.
• Uploaded images for posts, services, or businesses. Public media uploads are compressed and stored as optimized images; original source uploads are not retained by the upload pipeline.
• Rewards records such as wallet balances, personal and business QR targets, point transfers and requests, referrals, game streaks, business offers, post promotions, reversals, and immutable ledger entries used to show history and prevent duplicate or abusive transactions.
• Operational records such as authentication attempts, deletion requests, safety reviews, audit events, and limited diagnostics needed to run and protect the service.

Village Vibes does not collect Aadhaar in the current release and does not require precise live GPS location for the current village community experience.

How We Use Data

• To create and secure accounts, keep users signed in until logout or account deletion, limit account-creation abuse, and show the correct local village experience.
• To publish user-provided community content to the intended audience and operate search, discovery, services, businesses, offers, work posts, and notifications.
• To deliver private chats only between accepted conversation participants and support safety reviews when content is reported or legally required.
• To review reports, prevent abuse, handle disputes, and support moderation, verification, fraud prevention, legal compliance, and service reliability.
• To operate free closed-loop loyalty points, confirm sender-authorized transfers, attribute business payments, apply disclosed offer and streak rules, prevent duplicate rewards, and maintain transaction history.

Visibility And Sharing

Public posts, public service listings, public business listings, offers, selected profile fields, and public media can be visible to other relevant Village Vibes users. Private chats are not public. Authorized backend operators may access data only for operations, support, safety, security, legal, or abuse-prevention reasons.

Before a point transfer is confirmed, the sender can see the destination person or business. Wallet transaction history can show the counterparty name, attributed business, point amount, transaction type, and timestamp to the participating account owners. QR tokens are opaque identifiers and do not contain bank, card, UPI, or cash-account credentials.

We do not sell personal or sensitive user data. We may use service providers such as database, hosting, storage, and push notification providers to operate the app. We may disclose data when required by law, to protect users, or to prevent fraud and abuse.

Safety, Legal Requests, And Reports

Village Vibes may receive reports about child safety, harassment, privacy leaks, impersonation, scams, misinformation, illegal activity, or other harmful conduct. We use those reports to review content, restrict unsafe activity, preserve evidence where necessary, and improve the safety of the service.

We do not publicly show account phone numbers. We may preserve or disclose account identifiers, phone numbers, submitted content, chat records, report records, audit records, or related metadata only when needed for safety, fraud prevention, abuse prevention, dispute handling, legal compliance, or a valid request from law enforcement, a court, government authority, or other legally authorized process.

Submit a Village Vibes safety report

Security

Village Vibes uses HTTPS for network access and stores production runtime secrets outside the mobile app. Access to backend systems should be limited to authorized operators and service accounts.

Retention And Deletion

You can request account and associated data deletion in the app from Profile -> Manage -> Delete account, or through the public account deletion page.

Request Village Vibes account deletion

Some records may be retained where needed for safety, fraud prevention, dispute handling, legal compliance, audit logs, or service security. Required wallet ledger, referral anti-abuse, reversal, and promotion records may be anonymized rather than deleted so balances and transaction audits remain internally consistent. To prevent repeat signup or referral rewards, Village Vibes retains non-reversible keyed hashes of phone and device anti-abuse signals after account deletion; these records do not retain the original value and are not used to contact users. Deletion requests do not confirm whether a phone number has an account.

Children And Verification

Village Vibes is intended for users who confirm they are 18 or older during signup. The current release does not collect Aadhaar and does not run user e-KYC. Any future identity verification or e-KYC flow must be voluntary, privacy-preserving, and legally reviewed before launch.

Terms And Community Rules

Users must follow the Village Vibes terms and community guidelines before posting, messaging, uploading images, or creating service and business listings.

Village Vibes Terms of Service

Village Vibes Community Guidelines

Village Vibes Child Safety Standards

Submit a Village Vibes safety report

Contact

For privacy questions, deletion support, moderation complaints, or grievance requests, contact us at support.villagevibes@gmail.com.